Privacy Policy
Introduction
We value the trust you place in us when sharing your personal data. This Privacy Policy outlines how Maryanneyousters Apparel collects, uses, stores, and protects your information when you interact with our e-commerce platform, purchase products, or register an account.
By using our website, services, or completing a transaction, you consent to the collection and processing of your personal data as detailed in this policy. If you do not agree with any terms outlined here, please refrain from sharing personal details or using our platform.
1. Information We Collect
We collect several types of information to provide a seamless, highly personalized shopping experience and to fulfill your orders effectively.
Personal Identification Details: When you register an account, place an order, or submit a contact form, we collect details such as your full name, email address, phone number, and delivery address (including county, town, and street details).
Payment Transaction Information: For secure payment processing (such as Safaricom M-Pesa STK Push), we collect transaction-specific details, including phone numbers used for payments and transaction receipt numbers. We do not store raw payment credentials on our servers; all payment handshakes are handled securely via Firebase Cloud Functions and official gateway webhooks.
2. How We Use Your Data
Your personal details are processed under strict security protocols for specific operational and promotional purposes:
Order Fulfillment: We process your contact and delivery details to manage shopping carts, verify transactions, dispatch packages, and send real-time order tracking updates.
Customer Support & Personalization: We utilize your profile details and purchase history to provide tailored styling recommendations, answer support tickets, and resolve delivery issues.
Marketing Communications: With your explicit consent, we may send you newsletters, promotional offers, and styling tips. You can opt out of these communications at any time using the unsubscribe link inside our emails.
3. Data Sharing & Processing
We do not sell, rent, or trade your personal data to third parties. We only share essential details with trusted service providers to execute core e-commerce operations:
Payment Gateways: Your payment phone number and order totals are securely shared with Safaricom Daraja APIs via Firebase Cloud Functions to trigger STK Push prompts.
Courier & Logistics Partners: Your delivery address, name, and contact phone number are shared with our logistics partners to ensure prompt delivery of your orders.
Cloud Infrastructure: All user profiles, order logs, and cart items are stored securely on Google Firebase Firestore and Authentication servers, complying with global cloud security standards.
4. Security & Retention
We implement robust technical and administrative security measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
All data transmissions are encrypted using Secure Socket Layer (SSL) technology. Access to user profiles and database records is strictly restricted to authorized administrators via secure Firebase Security Rules.
We retain your personal details only as long as necessary to fulfill the operational purposes outlined in this policy, comply with local accounting and tax regulations, or resolve disputes.
5. Your Rights & Choices
We believe in giving you complete control over your personal data. Below are the rights you can exercise at any time: